Refund Policy
This Refund Policy applies to purchases made through the website www.handlemydigital.in (“Website”) operated by Handle My Digital (“us”, “we”, or “our”). Please read this policy carefully before making any purchases. By making a purchase on our Website, you agree to abide by the terms of this Refund Policy.
1. Scope of Policy
This Refund Policy applies to all products and services purchased through our Website unless otherwise stated in the product description or terms of service.
2. Eligibility for Refunds
We strive to provide high-quality products and services, but if you are not satisfied with your purchase for any reason, you may be eligible for a refund. Refund eligibility varies depending on the type of product or service purchased and the specific circumstances surrounding the purchase.
3. Digital Products
For digital products, such as downloadable software, ebooks, or digital courses, refunds may be issued within a specified period from the date of purchase, as outlined in the product description or terms of service. Refunds for digital products may be subject to additional conditions, such as proof of purchase or demonstration that the product does not meet its advertised specifications.
4. Services
For services, such as consulting, coaching, or other personalized services, refunds may be issued based on the terms outlined in the service agreement or contract. Refund eligibility for services is determined on a case-by-case basis and may depend on factors such as the completion of agreed-upon milestones or the satisfaction of the client.
5. Physical Products
For physical products, such as merchandise or printed materials, refunds may be issued if the product is defective or damaged upon arrival. Customers must notify us of any issues with the product within a specified period from the date of delivery and may be required to provide photographic evidence or return the product to us for inspection.
6. Subscription Services
For subscription services, such as monthly or annual memberships, refunds may be issued according to the terms outlined in the subscription agreement. Refund eligibility for subscription services may depend on factors such as the cancellation of the subscription within a specified period or the availability of a money-back guarantee.
7. How to Request a Refund
To request a refund, please contact our customer support team at contact@handlemydigital.in and provide details of your purchase, including the order number and reason for the refund request. Our customer support team will review your request and determine your eligibility for a refund based on the terms outlined in this policy.
8. Refund Processing
If your refund request is approved, we will process the refund within a reasonable period and in accordance with the original payment method used for the purchase. Refunds may take several business days to appear in your account, depending on your financial institution.
9. Non-Refundable Items
Certain items may not be eligible for refunds, including:
- Products or services purchased through third-party vendors or resellers.
- Products or services that have been used, modified, or tampered with.
- Products or services that are explicitly marked as non-refundable in the product description or terms of service.
10. Changes to Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on our Website. We encourage you to review this policy periodically for any updates or changes.
11. Contact Us
If you have any questions about this Refund Policy, please contact us at contact@handlemydigital.in.
By making a purchase on our Website, you agree to abide by the terms of this Refund Policy. If you do not agree with any part of this policy, please do not make any purchases on our Website.